Payment Information
After you place your order, an email confirmation including an order number, will emailed to the address you have provided. You will be notified by email to advise you if any of the items you have ordered are discontinued or delayed. Please note that your order, unless offline payment is selected, will be charged upon dispatch.
PAYMENT METHODS
You will be prompted during the check-out process to select your preferred payment method.
Please see payment methods below:
Credit Card
If paying by credit card, we accept Visa, Mastercard and Bankcard.
OOTW provides you with a secure session within our shopping checkout. A padlock icon will appear on the base of your browser when you enter into our checkout. This shows that all information entered during your session is secure.
Our online system automatically encrypts all your details with RapidSSL 126/256 bit SSL.
Paypal
Upon completion of your order you will be directed to a Paypal payment window where your Paypal payment will be accepted. Please also find OOTW Paypal details below. Please be sure to include your order number in the details section of the transaction.
Please note that if payment is not received within 5 working days, your order will be cancelled. Shipping is calculated once payment has been received and cleared if applicable (paypal e-cheque).
Phone Payment
If phone payment is selected, please contact our Customer Service Representatives who would be happy to process your credit card payment over the phone. Please find OOTW Customer Service phone number below:
02 9388-8591
If phone payment is not received within 5 working days, your order will be cancelled. All shipping is calculated once payment has been received.
