Terms & Conditions

Please read these Terms & Conditions before using our service and website.

www.oneontheway.com.au is owned and operated by ONE ON THE WAY PTY LTD (ABN 71 125 788 294). It may be referred to at any time as the following: oneontheway.com.au, OOTW, ONE ON THE WAY, ONE ON THE WAY Pty Ltd. By using our website you are accepting the Terms & Conditions stated below. These Terms & Conditions may be altered at any time so please ensure that you read this page each time you visit our website.


Our online ordering system automatically encrypts all your details with 128/256 bit SSL. OOTW ensures secure transactions on the website by using data encryption for the transmission of credit card details. Online credit card payments are processed using eWay, an approved third party payment gateway. Card details will not be received or retained on the OOTW server. For customers wishing to place an order using a credit card over the telephone, the cardholder will need to provide the card number, expiry date, 3 digit verification code and name on the card.

Product Representation

OOTW does its best to represent all products accurately. Slight colour variations may occur from monitor to monitor as this representation depends on your computer picture resolution and settings. OOTW is in no way liable for this.


OOTW aims to deliver all Australia wide orders within 1-10 working days and all International orders within 20 working days from the date on which the order is placed. In the event that a non credit card method of payment has been chosen (ie PayPal or Direct Deposit), the shipping time will be calculated from the date the payment is made.

All Australia wide orders are shipped via Express Post (Australia Post) which insures each parcel to a total value of AUD$50. In the event that items are lost or damaged in transit, OOTW reserves its discretion to refund customers any insurance money under the policy. OOTW is not, under any circumstances responsible for any loss or damage to orders incurred in transit. OOTW is not responsible or liable for any parcels which are left at an unattended location and subsequently misplaced, lost or stolen (eg. front porch etc).

International orders are sent via Registered Air Mail with Australia Post.

Exchanges are dispatched free of charge (unless otherwise specified) by Parcel Post within Australia and internationally via Air mail.

OOTW reserves the right to:
• cancel any order at any time for any reason
• refuse to accept an order at any time for any reason
• alter the terms and conditions at any time for any reason
• alter the price of any listed item at any time for any reason


Under no circumstances will OOTW be liable to any user of this website for any costs or damages of any kind, whether direct or indirect, that they may incur in connection with their use of this website. Furthermore, all users of this website indemnify OOTW against all claims, damages, costs and expenses arising from or related to their use of this website.
OOTW respects your privacy. Your personal details will not be sold, traded or exchanged unless required by law.& Your personal details will not be provided to any organization outside of OOTW without your consent. All personal information collected by OOTW will only ever be used for the purpose for which it is intended.